❓ Frequently Asked Questions
Answers to all your questions about baij
From opening an account to making a withdrawal — find complete answers to all your questions about baij right here.
baij is a trusted online gaming and betting platform in Bangladesh. If you are opening an account at an online casino or betting site for the first time, it is natural to have many questions. How to deposit money using bKash or Nagad, how to bet on BPL matches, what the welcome bonus terms are — all of these topics are laid out in detail below so you can easily find the right information.
👤 Account and Registration
Account and Registration
To create an account at baij, you need an active mobile number, an email address, and a password. Fill in the registration form and verify with the OTP sent to your mobile. The whole process takes just a few minutes.
No, baij's rules allow each person to hold only one account. Creating multiple accounts may result in them being cancelled and the associated balances frozen. Please follow this rule strictly in the interest of fair and responsible gaming.
Click the "Forgot Password?" option on the login page. Enter your registered mobile number or email and a verification code will be sent to you. Use that code to set a new password. The whole process is secure and usually completed within a few minutes.
baij is for people aged 21 and above only. Opening an account by minors is strictly prohibited. If age verification fails, the account is permanently closed and any deposited funds are not returned.
Yes, your email address and security information can be updated from account settings. However, to change your registered mobile number, you will need to contact our 24/7 live chat support. The change will be completed after identity verification.
💳 Deposits and Withdrawals
Deposits and Withdrawals
Deposits from bKash are usually instant. Within a few seconds to at most a few minutes after completing the payment, your baij account balance will be updated. If there is a slight delay during peak banking hours, please let us know via live chat.
Yes, Nagad is one of the supported payment methods at baij. Go to the Cashier section, select "Deposit", choose Nagad, and enter the amount. Then confirm the payment in the Nagad app. The minimum deposit amount is ৳100.
The minimum deposit at baij is ৳100 (for all methods). The minimum withdrawal amount is ৳1,000. These limits are the same across all methods — bKash, Nagad, Rocket, and Upay.
Withdrawal requests at baij are usually processed within 5 to 30 minutes. If additional verification is needed it may take a little longer, but in that case the support team will keep you updated.
baij itself does not charge any transaction fees. However, your mobile banking service (bKash, Nagad, Rocket, or Upay) may apply its own transaction charges as per that service's rules. Check the relevant app for exact charges.
Yes, both Rocket and Upay are supported at baij. Choose your preferred method on the Cashier page. The minimum limits for deposits and withdrawals are the same as other methods — ৳100 and ৳1,000 respectively.
🎮 Games and How to Play
Games and How to Play
To bet on BPL matches at baij, first go to the Cricket section. Browse current or upcoming matches, choose your preferred market (for example: match winner, total runs), and enter your amount. Confirming on the bet slip will record your bet.
RTP, or Return to Player, is a theoretical percentage indicating how much a game returns to players on average over the long term. It is a statistical average across millions of rounds — it does not guarantee the outcome of any single session. Generally, the higher the RTP, the more competitive the game.
Yes, baij offers live casino games from top providers including Evolution Gaming and Ezugi. Games like roulette, blackjack, baccarat, and live show format games give you the experience of playing with a real dealer. With a good internet connection, they work very well on mobile.
baij is mobile-friendly. The full site can be used directly from a smartphone browser. There is no need to download a separate app — just open Chrome or Safari, go to baij.cam, and start playing right away.
Yes, Spribe's Aviator is available at baij. It is a crash-style game where the multiplier increases as the plane flies. Cashing out before the plane crashes secures your win. It relies on skill and timing.
baij only offers games from reputable software providers that use independently tested Random Number Generators (RNG). Every result is completely random and does not depend on previous results — fair play is assured.
🎁 Bonuses and Promotions
Bonuses and Promotions
Open a new account at baij and make your first deposit to receive a 150% first-deposit bonus of up to ৳10,000. The bonus will be added to your account automatically. A 20x wagering requirement must be met to use the bonus.
The wagering requirement means the total amount you need to bet before the bonus funds can be withdrawn. 20x means you need to bet 20 times the bonus amount you received. For example: if you receive a ৳1,000 bonus, you can withdraw after placing ৳20,000 in total bets. The contribution rate may vary by game.
baij's VIP program has four levels — Bronze, Silver, Gold, and Platinum. The more actively you play and spend time on the platform, the faster you can move up to a higher level. At the Platinum level, you can earn up to 1.2% cashback per week.
baij VIP cashback is paid every week. The maximum weekly cashback is 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, and 1.2% at Platinum. Cashback is credited directly to your account.
Bonuses can generally be used across various game categories at baij — including slots, sports betting, and live casino. However, the wagering contribution rate differs by game. Full terms for a specific bonus can be found on the Cashier or Promotions page.
🔒 Security and Responsible Gaming
Security and Responsible Gaming
baij uses SSL encryption technology to keep all data secure. Your personal information and financial transactions are always transmitted through encrypted channels. Your information is not sold or shared with third parties.
Yes, baij takes responsible gaming seriously. You can temporarily close your account or self-exclude for a set period if you wish. Contact live chat support to activate this option or visit the responsible gaming page.
As part of responsible gaming, baij gives you the option to set a personal deposit limit. Contact account settings or the support team to set daily, weekly, or monthly limits. These limits are effective in keeping your spending under control.
baij's support team is available 24/7 in Bengali via live chat. Click the chat icon at the bottom right of the site. You can also contact us by email: [email protected]. There is no phone or WhatsApp number.
Online gaming is for entertainment — but excessive play can cause problems. Play within your budget, do not chase losses with reckless bets, and take breaks from time to time. If you feel there is a problem, contact our support immediately or visit the responsible gaming page.
Still have questions?
Our support team is ready to help in Bengali 24 hours a day, 7 days a week. Contact us via live chat or send an email to [email protected].
Log In NowLive Chat Support
Our Bengali-speaking support team is ready to help 24/7 with any issue. Average response time is very fast.
Email Support
For detailed issues, send an email to [email protected]. Our team will respond promptly.
Terms and Conditions
For detailed information on bonuses, payments, and accounts, please read the Terms and Conditions page.